Shipping Policy

The following terms govern the shipping of goods to You:

Any order placed on our Website is processed within two (2) days of intimation of such order and is ordinarily delivered if :

a) It is within the state of Gujarat or the union territories of Daman & Diu and Dadra & Nagar Haveli 2-4 business days from the date of placing an order

b) In case of any other location with the exception of above and within the union territory of India within 6-7 business days

c) In case of locations outside the union territory of India 15 - 20 days.

All orders are delivered through reputed courier partners who will provide you a tracking ID for your order by which you can track your delivery status on the website of the respective courier company. We will email you the tracking number after we dispatch your order.

As soon as goods are received and signed, delivery is considered complete. If concerned person is not available to sign for delivery they need to suggest an alternative i.e. a family member, colleague, neighbour etc. At any case BOOKPUB is not responsible for good received by alternative person.

We shall ensure to update you with regard to your Order’s status at every step via emails or updates on the Website. In the event you are unable to read the emails, or have not received the emails or any form of intimation, please reach out to us by logging a call at 079 2656 1112.

Upon delivery, You would be requested to follow standard delivery procedures of our shipping partners which includes but is not restricted to a receipt of delivery slip. Once you sign the delivery form, it shall be construed that the Product was delivered without any obvious damage.

Depending on your State Government there may be a charge of OCTROI Duty on the top of the price of the Product. These charges are beyond our control and cannot be reimbursed. Domestic customers are responsible for any OCTROI Duty charged by Your State Government. Bookpub does not warrant advance intimation of such charges. In cases of refusal, either the cost of the goods or return service costs will be assessed.

In case of international shipping, the applicable custom duties and other international taxes applicable in Your country shall be payable by You.

The orders cannot be shipped to PO boxes or military addresses.

If a non-delivery or delayed delivery occurs due to a mistake by You (i.e. wrong or incomplete name or address or recipient not available or any other related reason) any extra cost spent by for re-delivery shall be claimed from You.

International shipments may be subject to inspection by customs and/or postal authorities which may involve the packaging be opened. BOOKPUB will not be responsible for an unsealed package in this scenario. We may also provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws.

International customers are required to note that if You return a product to Us, you'll be the exporter from the original shipping destination responsible for compliance with all export laws of that country.

When You return goods, please mark your parcel as "returned goods" otherwise it may get held up at customs. Any delay in refund or replacement in this scenario is not the responsibility of BOOKPUB.